FAQs

What currency are the prices do see in the site?

All prices are in USD.

How many days it takes for an order to arrive?

we offer one types of shipping: Free Shipping (3-7 business days) When you place your order, we will provide you a tracking number. Where you can check all the information regarding your order.

HOW DO I KNOW MY PACKAGE HAS SHIPPED AND IS ON ITS WAY?

Once you place an order, you will receive an automatic confirmation email. Once your order has been processed and is leaving the warehouse, you will receive another automatic email with shipping information.

How can I track my package?

Get all the information of your package by using your tracking number on our

section “TRACK YOUR PACKAGE”

Do you offer guarantee on your products?

We assure the product quality and functionalities on our. If the product doesn’t meet your expectations, you can always contact us and return it for free.

How can I contact proherbane ?

please send us an e-mail to contact.wowele@gmail.com. and we’ll back to you as soon as we can.

I just placed an order, when will it ship?

We try our best to ship items as fast as we can. Please allow 1-2 days production time for your order to ship out, average shipping times are 3-7 days.

can it be returned? What if there is an issue?

We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund.once we have received the product we will refund the full amount of your original purchase without (no return fee) any cost. Please Include all a name and order number on the returned parcels.